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ServiceRegular and professional servicing ensures that your vertical lift is up and running
Any machine downtime in your warehouse or production space means losses for your business. You can prevent them by choosing regular care provided by professionals. Each of our products comes with a plate with the telephone number of a technician who can provide immediate support. Repairs are carried out by us even within 1 day.
Why opt for a service contract?
The contract provides you with periodic maintenance, ongoing technical support from our specialists, replacement of parts and troubleshooting within a guaranteed timeframe. Your requests will be prioritised to keep the company running at top speed at all times.
Choose a service package that suits your needs.
Basic
package
- Preferential rates for maintenance and repairs
-
Discounts on spare
parts - Remote technical support (helpdesk)
-
Software updates
(firmware)
Extended
package
All the benefits of the basic package, plus:
- Guaranteed time to repair and to equipment restart
- Assistance during major events once a year
- Additional refresher workshops for your staff and training for new staff once a year
Full Service
package
All the benefits of the basic and extended packages, plus:
- The costs of any repairs, maintenance and spare parts included in the flat-rate service charge
- The ability to accurately predict the cost of long-term equipment servicing
Train your employees for additional benefits
Staff who can professionally operate the equipment work smoothly and efficiently. Thanks to the knowledge gained during the training, they will also be able to cope with minor problems on their own, without the need for our support.
We organise training at different levels and for different departments:
- For equipment operators,
- For machine administrators,
- For maintenance staff.